We have received reports of some users not being able to see their current checkouts in the catalog. We are working on a solution with the software and will update when we know more. Thank you for your patience.
With the recent change to the Aspen catalog, some patrons have wondered how to access their reading history. Reading history is opt in. CLEVNET does not record your history without your express consent, and you can opt out at any time.Your history will be deleted from our system upon your opt out.
To Access your reading history
1.) Sign into your account using the button in the upper right of your library’s catalog.
2.) You will be taken to the Your Account page. In the blue Your Account dropdown, find the Reading History link.
If you have not accessed your reading history yet in the new catalog, and had it enabled in the old catalog, you will have to re-enable it to see it.
3.) You will be taken to a screen with a notice. Please read the notice. If you agree, click the Start Recording My Reading History button. The new catalog will then import your reading history. Depending on how long the history is, and how many titles you’ve checked out, this may take awhile.
If you have not recorded your reading history yet, you will still receive this same opt in message. Click Start Recording My Reading History to start.
The new catalog will display titles you’ve checked out multiple times only once. For example, if you checked out a book three separate times, it will display it for the most recent checkout.
To disable your reading history
Navigate to Reading History in Your Account and click on the button and confirm you want to delete your reading history.
Be aware that if you disable your reading history it will be gone forever! Only delete your reading history if you’re certain you don’t want it going forward.
If you have further questions, please contact your CLEVNET Library directly or use the Ask For Help form on your library’s catalog:
This issue is resolved. E-resources are downloadable again from the catalog. (search.clevnet.org)
Certain e-resources are not available to download or search from the public catalog. (search.clevnet.org) They remain downloadable from their source sites, such as OverDrive. We are working to resolve this issue. Thank you for your patience.
The CLEVNET App is fully functional. You might need to log back in. Thanks for your patience.
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The CLEVNET App is currently down. We are aware of the issue and investigating. We will update here when the app is functional again. Thank you for your patience.
We’re thrilled to announce that the CLEVNET app is once again available on the Apple App Store and Google Play! After an unexpected removal of service, we’ve worked diligently with our vendors to address the issue and bring back the app for all users.
You can now download or update the CLEVNET app on your mobile phone to access a wide range of library services, including browsing the catalog, reserving books, and more.
If your app is still installed on your phone, you can log out and then log back in to use it to search for items and review your account.
If you removed the app, search CLEVNET in the app store and you can download it again.
Download from the Apple App Store
Download from Google Play
To log in, you will need your barcode number and PIN. Please contact your local library if you forgot your PIN.
We apologize for any inconvenience this may have caused and thank you for your patience and understanding. We’re committed to providing the best possible experience and do not take this lack of service lightly. We look forward to serving you better and are continuing to evaluate other solutions available.
At this time, almost all e-books and electronic materials are searchable, although you may experience intermittent issues. We continue to work with the software provider to resolve this issue. Thanks for your patience.
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You can now search the catalog for your library’s books and other materials. At this time, e-books and electronic materials are not accessible. We continue to work with the software provider to resolve this issue.
At this time, if you try to download a Hoopla item from the CLEVNET catalog (search.clevnet.org), you will receive an error message, but the item will still successfully download to your Hoopla account. We are aware of the issue and looking into a solution. We will update once this is resolved.