There was a known outage of the CLEVNET App on the morning of 8/7/23. This issue has been resolved. Please encourage staff or patrons with holds or checkouts that are slow to load to refresh the app by going to the My Account > Preferences and then pressing the Reload button at the bottom of the screen.
Problems with Libby App
If you are having issues switching from your username to barcode in the Libby app, try deleting the app and reinstalling it.
Resolved – Libby Partial Outage
The issue with Overdrive’s Libby App has been resolved. If you encounter any issues, please get in touch with your local CLEVNET library for assistance.
Overdrive is reporting a partial outage that is impacting their app, Libby. We are communicating with Overdrive and will update you when the problem is resolved.
Changes when Accessing OverDrive/ Libby app
Recent changes made to how users of OverDrive/ Libby authenticate means that usernames will no longer work. The system will now only accept barcodes.
Resolved: Overdrive/Libby Access Restored
Access to Overdrive and the Libby App has been restored.
CLEVNET patrons may experience an error when connecting to Overdrive materials or logging into the Libby App. We are collaborating with Overdrive on a solution to resolve this issue quickly.
CLEVNET Services Have Been Restored
Access to CLEVNET resources has been restored.
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We are currently experiencing intermittent technical problems – access to the catalog and other CLEVNET services may be interrupted while we fix these issues.
Problems with Public Catalog
This issue has been resolved.
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The catalog is experiencing technical difficulties. Patrons may experience issues searching for and accessing physical resources – including books and DVDs. We are working quickly to resolve the issue.
CLEVNET Welcomes its New Director
On January 3, 2023, CLEVNET will be getting a new director, Jamie L. Mason comes to CLEVNET from Rocky River Public Library where he was Director for 8 years and Deputy Director for 5 years. Before that he was Technology Manager at Avon Public Library, and a technology consultant for several libraries in Lorain County. He graduated with an MLIS from Kent State University and attended Cleveland State University’s Leadership Academy and Public Management Academy. Jamie has served on the Rocky River City Schools Curriculum Advisory Board, the Ohio Public Library Information Network (OPLIN) Board and was American Library Association (ALA) Chapter Liaison for Ohio Library Council. Since Rocky River Public Library joined CLEVNET in 2017, Jamie served on the Executive Directors’ Panel and as Chair of the Executive Panel until his appointment to Director of CLEVNET. He has a strong leadership and technology background and is looking forward to applying his strengths to the CLEVNET organization.
“I am excited to move forward in this important new role. One of the tasks CLEVNET faces moving forward is to be a sounding board and source of information for more cooperation in the State of Ohio and to act as an example for cooperation in the nation. We should let other states and organizations know what is possible and be a resource to assist them to follow our example. In a climate where politicians are constantly looking at how government institutions and resources should be consolidated, CLEVNET stands out as the standard and the example for cooperation.”
RESOLVED: Problems accessing Holds in Mobile App
This issue has been resolved
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Patrons have reported no longer being able to see their holds list in the Mobile App. We are investigating this issue and hope to have a solution soon.
CELEBRATING 40 YEARS OF LIBRARY PARTNERSHIP
47 Library systems team up to provide service throughout Northeast Ohio
For over 40 years, CLEVNET has demonstrated the power of cooperation and shared expertise by connecting Northeast Ohio users to a collection of shared materials and research far greater than individual member libraries could provide alone.
CLEVNET is the brainchild of former Cleveland Public Library Director Dr. Ervin Gaines, who in 1979 wanted a regional bibliographic database. What started as an automation project for card cataloging and circulation procedures quickly became an opportunity for regional libraries to share resources. CLEVNET formed on December 1, 1982, when Cleveland Heights-University Heights Public Library signed an agreement with Cleveland Public Library. 40 years later, CLEVNET has 47 member libraries and operates in 12 counties. Members can offer their communities resources that might have otherwise been out of reach.
“It’s no secret that Ohio is home to some of the best libraries in the country. CLEVNET is a shining example that libraries are one of the best investments taxpayers add to their communities,” said Felton Thomas, Jr., Executive Director and CEO of Cleveland Public Library. “One library card unlocks the doors for patrons to 47 library systems while allowing those systems to stay independent.”
Using CLEVNET is simple. As a card holder, you can:
- Borrow materials, place holds, and have items delivered to any of our participating CLEVNET libraries
- Return CLEVNET materials to any library in the consortium
- Check your library account, place holds, and renew material online through the “My Account” feature at https://search.clevnet.org.
- Access our Research Databases to explore and research such topics as car repair, genealogy, consumer information, and medical information
- Connect to our eMedia services to enjoy eBooks, audiobooks, music, comics, magazines and videos from your computer, tablet, or smartphone
A Good Investment
In 2009, economic analysts, Driscoll & Fleeter, discovered CLEVNET provides a collective cost savings of more than $30 million to the region, which resulted from libraries being able to share cataloging services, administration, computer equipment, and professional support, as well as to consolidate circulation. Such savings translated into an average $6 return for every dollar invested by CLEVNET libraries. In addition, it was determined that, each year, the cumulative value of accessed research and items borrowed or downloaded in the CLEVNET system nears $27 million. More than one million library cardholders from Sandusky to Fairport Harbor to Wooster have benefited from CLEVNET resources.
“40 years later, CLEVNET has 47 member libraries and with this latest study completed by Howard Fleeter & Associates, we are providing an astonishing 19:1 return on investment for our patrons,” adds Jamie Mason, Director of Rocky River Public Library and Chair of the CLEVNET Executive Panel. “Our figures showed an immediate $100,000 savings after joining and we continue to benefit from the combined purchasing of valuable resources and services.”
“Our partnership has shown that we’re stronger together,” said John Malcolm, Chief Innovation and Technology Officer of Cleveland Public Library. “CLEVNET not only expands the collections of libraries but strengthens their technological capabilities. With a shared system, we’re able to purchase and integrate tools together that make it easier for allow users to connect to their libraries.”
September is National Library Card Sign-Up Month!
Library cards are available to adults, children, and teens who reside, work, or attend an educational institution in Ohio. Nearly 12 million items are readily available to you through CLEVNET. So, what are you waiting for? Contact your local CLEVNET library to get a library card today!
About CLEVNET
CLEVNET is a consortium of 47 library systems across 12 different counties with 12 million items and approximately one million customers in Northeast Ohio. CLEVNET allows you access to the vast collections of every participating library.